Cancellation, Rescheduling, and Refund Policies
Life Happens
I get it - life happens. Sometimes cancellations or needs to reschedule do occur. I do require clients to give 24 hours notice for cancellations or rescheduling. The spaces I rent to provide my offerings to my lovely clients is usually non - refundable to me; therefore, I offer partial refunds for cancellations or rescheduling.
If there is less than 24 hours notice given for cancellations or rescheduling, then there will be no eligibility for a refund.
No shows will automatically not be eligible for refunds.
Emergencies do happen, and I will, of course consider the human in the scenario that a client experiences a severe emergency, and may need an emergency cancellation refund. We are all in this world together, after all!
Rescheduling Policy
If the need to reschedule a service arises, you may do so as long as 24 hours notice is given. You will need to email mandajo@mandaoliverdance.com to reschedule. There is potential that you will incur a ten dollar rescheduling fee due to studio rental costs if less than 24 hours from the service start time is given. I, as always, will consider the human depending on the nature of the need to reschedule.